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Oklahoma State University

Scheduling an Advising Appointment

Before Scheduling an Appointment


  • Familiarize yourself with the requirements of your major — prerequisite courses, achievement of a specified grade point average, and/or other specific admissions requirements.  Download this helpful questions guide to help you prepare for your advising appointment.
  • Find your enrollment date using this guide.
  • Log in to your Banner Self Service page.
    • Check for holds that prevent you from enrollment (Student/Student Records). Please clear your holds prior to your enrollment date. We will take care of your advising hold when we meet with you to plan your schedule.
    • You can search for available courses in Student/Registration/Look Up Classes.
    • If you plan to bring a guest to your appointment, you must first declare them as a proxy in Banner (Proxy Access/Proxy Management/Add Proxy). If you have a guest and they have not been declared a proxy, your advisor will speak with you about privacy laws and ask you to sign a release form before your guest can be invited in for your appointment.
  • Schedule your appointment as far as three-weeks in advance. During peak times of the semester, our advising office can be booked three weeks out.
  • Find out if there is a deadline associated with your questions or situation. For example, do not call for an advising appointment two days before a form is due. Please plan ahead!
  • If your assigned advisor is not available, you may ask to see another advisor.
  • Call CEAT Student Services or log into your STAR account to cancel if you cannot make your appointment; another student may be able to take your spot. This is especially important during times when appointments are in high demand.
  • If you are late to your appointment, you may be asked to reschedule.

How to Schedule an Appointment


Login to the STAR System to schedule an appointment online. See the STAR Student Help page for help and FAQ.


Call our office directly at (405) 744-5276 to schedule your advising appointment.


Come to the front desk of CEAT Student Services, 110 Engineering North, to schedule your appointment.

FastTrack Advising

For many of your basic advising needs, walk-ins will be accepted in our FastTrack advising office, ATRC 109AB (part of the Student Excellence Center).

In FastTrack we can help you with:

  • Change of Major
  • Add a Minor
  • Add or Drop Class (with advisor signature)
  • Making an appointment with your advisor
  • Referrals, Directions to, Connections with other campus resources
  • General Questions

In FastTrack we can NOT help you with:

  • Removing your Advising Holds (the required appointment with your advisor each semester)

Contacting your Advisor

Email can be a very quick and efficient way to have your questions answered.  Some questions, however, are better addressed in an appointment.

  • Appropriate questions via email
    • How do I find my enrollment date?
    • Can you send me the link to the general education requirements?
    • How do I apply to graduate?
    • Referrals to other offices
    • Follow-up on appointments and/or petitions
  • Difficult questions via email – schedule an appointment and we are happy to discuss them with you
  • What classes should I schedule?
  • How many hours do I have left before I can graduate?
  • What general education requirements do I have left?
  • More involved, specific, individualized questions

Always include your first name, last name, and CWID.

Include content in the subject line.  An email without a subject line may be treated as spam by an email server.

Please allow up to 48 hours for response.

A note about e-mail etiquette:  Include a greeting in your email, such as "Hello Dr. Smith," or "Dear Mike,." An advisor should be addressed as "Dr.," "Mr.," or "Mrs." and his or her last name, unless he or she has specifically introduced themselves with his or her first name and have given you permission to address him or her as such. Also, using  "Hey" instead of "Hi," "Hello," or "Dear" is considered too familiar and thus is inappropriate for email to anyone other than your friends. Do not use texting shortcuts.

Dropping Courses

BEFORE YOU DROP - A reduction in hours due to a course drop (or a withdrawal from the university) may affect:

  • Financial Aid (including scholarships, grants, loans, and Consortium Agreements) - Contact the Office of Scholarships & Financial Aid, 119 Student Union Stillwater, OK 74078, (email -, phone - (405) 744-6604 or fax - (405) 744-6438, School Code: 003170), to speak with a staff person before doing anything to your schedule.
  • Benefits received under the G.I. Bill ((614) 247-VETS (8387)).
  • Automotive insurance - if you receive discounts for being a full-time student.
  • Health insurance - if you need to be a full-time student to be covered on a parent's policy.
  • Your athletic eligibility - If you are a varsity athlete, you must see your athletic advisor first, to obtain permission, before taking a signed form to your academic advisor.
  • Your visa - If you are an international student, you must see an advisor in the International Students and Scholars office for approval before taking a signed form to your academic advisor.  Call (405) 744-5459.

Stressing out because it is the last day to drop without a penalty and you cannot get in to meet with your advisor?  Email your advisor about your situation.

If you are struggling in a course, consult with your advisor or instructor about academic support resources or the possibly of taking an incomplete* prior to dropping the course. DO NOT just stop attending your course! You need to speak with an advisor before dropping courses and/or withdrawing from the university.

Courses can be dropped online from the Banner system (Student/Registration/Add or Drop Classes).

*Instructors have the option to give students a grade of 'Incomplete,' but will only do so in extenuating circumstances.